Thank you for visiting this website. MyGradtutors is a website operating in Malaysia providing tuition matching service for students and education centres. By accessing and using this Web Site, you shall be deemed to have accepted to be legally bound by these Terms of Service Agreement. If you do not agree to these Terms of Use, please do not use the information and materials on this site. If you are below 16 years old, please do not use this web Site unless you have obtained your parent's consent.

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1. General Terms of service

These Terms of Service Agreement may be changed from time to time. Changes will be posted on this page and your use of this Web Site after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.

2. Content posted by tutors

Tutors are solely responsible for profile information posted online. MyGradtutors administrator reserves all rights to review/edit your account, and delete any account not genuinely created. Content posted must not be fake, offensive or harmful to the general public.

3. Profile Privacy

After registration as registered tutor, your profile will be listed on the website. Upon request by the student or parent, certain information such as mobile number, age may be revealed to the requestor. We are committed to protect your overall privacy. 

For tutors who are concerned about profile privacy, you may change your "Name" on profile to "Username" or any Alias Name. We will only reveal your real name when potential clients express interest in your tutoring service.

4. Assignment alerts

Ater registration, we may send out tuition job alerts to your email address. You may need to login and check the assignment board to submit your quote and availability. Our coordinators may also contact you via phone/whatsapp for tuition assignment details.

5. Service Confirmation

Confirmation of Tuition Assignment

Upon confirmation of an assignment, tutors are responsible to attend tuition session as arranged by the coordinator. Tutors who are irresponsible and fail to turn up for the first session without giving any prior notice will be required to pay a penalty of RM50 to MyGradtutors. This is necessary so that MyGradtutors can continue to ensure the quality of service.

Proof of Identity / Certificates

For local Malaysians, you are required to show MyKad (Original) and provide a photocopy to the parent / requestor on the first day of lesson. For foreign students or workers, you are required to show your passport and any valid student/work pass.

Tutors should also bring along any original and photocopy of education certificates as a form of verification.

6. Salary Payment

Payment of Tuition Fee

The salary period will be monthly basis or as agreed by both parties (student and tutor). Tutors will receive 50% of tuition fee for the 1st salary period, another one-off fee of 50% will be payable to the agency. Thereafter, tutors will be paid full regular monthly fee by the parent / student.

Payment of tuition fee is normally by cash or bank transfer after completion of lessons in 1 salary period. Tutors should not request for advance payment from the student unless lesson is held at the tutor's house.

Disclaimer

WIthin our limit, we shall protect our tutors' interest. However, MyGradtutors will not be held responsible for any default of salary payment. Also, MyGradtutors will not act as an arbitrator or mediator for any conflicts or disagreements that arise between the tutor and the student. Nevertheless, we are always prepared to offer our views and suggestions.

7. Agent Fee Payment

a) Internet Transfer - Please indicate your name as given to us or your request ID so that we can identify you as the payer

b) ATM Transfer - Please email us the date paid, scanned copy and transaction reference number so that we can identify you as the payer

*MyGradtutors do not physically go to the tutor's house to collect payment.

 

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